What if the gift I gave was never received?

Don't fret! You can always resend your gift. 👍🏼 We promise your gift will be redeemed!

The first thing you'll want to do to check on your gift is sign in to Dwell online (not in the app).
Go to "My Account" (click the profile photo at the top right of your screen)
Click on "Send Gifts" on the left hand side of your screen.
- Gifts you have purchased sent will appear. To check the status of a gift already sent you'll want to look at "Gifts You've Given"
- You will know your gift has been received when your "Status" changes from "Sent (Send Again)" to "Redeemed on DATE"
If your gift has not been redeemed simply click the "Send Again" link. You are more than welcome to direct the gift card to a different email address than before.

As always, if you have any trouble, please email us at help@dwellapp.io! We would love to help!