What if the gift I gave was never received?

Resending Gifts

Don't fret! You can always resend your gift. 👍🏼 We promise your gift will be redeemed!  

  • The first thing you'll want to do before checking on your gifts status is to log into your account.  
  • Once you do so, click "Your Account" in the top right hand corner
  • Click on "Manage Gifts"
    • Gifts you have purchased sent will appear.  To check the status of a gift already sent you'll want to look at "Gifts You've Given"   
    • You will know your gift has been received when your "Status" changes from "Sent (Send Again)" to "Redeemed on DATE"   
  • If your gift has not been redeemed simply click the "Send Again" link.  You are more than welcome to direct the gift card to a different email address than before. 

As always, if you have any trouble, please email us at help@dwellapp.io!  We would love to help!  

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